We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services.

SMS/Text Messaging Terms

When you opt in to receive text messages from Schoolhouse In The Woods, LLC, the following terms apply:

No sharing of mobile information. We do not sell, rent, or share your mobile phone number or SMS opt-in consent with any third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with third parties.

Types of messages: You may receive appointment reminders and confirmations, invoices and receipts, class and enrollment information, service updates, and, if you have opted in, occasional marketing messages.

Message frequency: Message frequency varies based on your activity and our communications with you.

Costs. Message and data rates may apply, depending on your mobile carrier and plan.

Opting out: You can cancel SMS messages at any time by replying STOP to any message. After you reply STOP, we will send one final message confirming that you have been unsubscribed, and you will no longer receive SMS messages from us.

Help: For help, reply HELP to any message or contact us at [email protected] or (386) 624-5490.

If you receive a call or text message from us that you did not consent to, please call us or text STOP to (386) 624-5490.

Information We Collect

We collect the following types of personal information from you:

Contact information: This includes your name, email address, and phone number.

Usage data: This includes information about how you use our website and services, such as the pages you visit and the links you click.

Technical data: This includes information about your computer or mobile device, such as your IP address, browser type, and operating system.

Cookies and tracking data: This includes information collected automatically through cookies and similar technologies, as described below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, understand how visitors use our site, and improve your experience.

What cookies are: Cookies are small text files placed on your device when you visit a website. They allow the site to recognize your device and remember certain information about your visit. We also use related technologies such as pixels, tags, and local storage, which work in a similar way.

Types of cookies we use:

Essential cookies: Required for the website to function properly, including page navigation, form submissions, and secure areas. The site cannot operate correctly without these.

Functional cookies: Remember your preferences and choices so you do not have to re-enter them on each visit.

Analytics cookies: Help us understand how visitors find and use our website, such as which pages are viewed most often and how long visitors stay. This information is collected in aggregate and helps us improve our content and navigation.

Advertising and marketing cookies: Used to measure the performance of our advertising and, in some cases, to show our ads to people who have visited our website. These may be set by advertising platforms we work with.

Third-party services: We use the following third-party services that may set cookies or collect usage information on our website:

· Our website and CRM platform, which powers our forms, scheduling, and contact management, and uses cookies to attribute form submissions and track site activity.

· Google Analytics, which helps us understand website traffic and visitor behavior. You can learn more about Google's practices at policies.google.com/privacy, and you can opt out using the Google Analytics Opt-out Browser Add-on.

· Meta (Facebook) Pixel, which helps us measure the effectiveness of our advertising and reach relevant audiences. You can manage your ad preferences in your Facebook and Instagram account settings.

· Payment processors, which may use cookies to process transactions securely and prevent fraud.

Managing cookies: Most web browsers let you view, delete, and block cookies through your browser settings. You can usually find these controls under "Settings," "Preferences," or "Privacy." Please note that blocking essential cookies may cause parts of our website to stop working properly. You can also opt out of many interest-based advertising cookies through the Digital Advertising Alliance at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org.

Do Not Track: Some browsers offer a "Do Not Track" signal. There is currently no industry standard for how websites should respond to these signals, and our website does not currently respond to them.

How We Use Your Information

We use your personal information for the following purposes:

To provide you with our services: We use your contact information to send you appointment reminders, confirmations, invoices, receipts, and class information, and to respond to your inquiries.

To communicate with you: With your consent, we use your contact information to send you updates and marketing messages about our services. You can opt out of marketing messages at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by replying STOP to any SMS message.

To improve our website and services: We use your usage data to understand how visitors interact with our website, such as which pages are most visited, so we can make our site more useful.

To protect our website and services: We use your technical data to help prevent fraud and improve security, such as checking for suspicious activity.

How We Share Your Information

We may share your personal information in the following limited circumstances:

Service providers: We may share information with trusted service providers who help us operate our business, such as scheduling, payment processing, and communication platforms. These providers are permitted to use your information only to perform services on our behalf.

Legal requirements: We may share your personal information if required to do so by law, or if we believe in good faith that it is necessary to protect our rights or the rights of others.

We do not sell your personal information, and we do not share your mobile phone number or SMS opt-in consent with third parties or affiliates for marketing purposes.

Your Rights

You have the following rights with respect to your personal information. To exercise any of them, contact us using the information below.

Access: You have the right to request a copy of the personal information we hold about you.

Correction: You have the right to request that we correct any inaccuracies in your personal information.

Deletion: You have the right to request that we delete your personal information.

Objection: You have the right to object to the processing of your personal information.

How We Protect Your Information

We take reasonable and appropriate measures to protect the personal information you share with us from loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include:

Encryption in transit: Our website uses SSL/TLS encryption, so information you submit through our forms is encrypted while traveling between your device and our servers. You can confirm this by looking for the padlock icon in your browser's address bar.

Secure, vetted platforms: We store contact and enrollment information in established third-party business platforms that maintain their own industry-standard security programs, including encrypted storage and monitored infrastructure.

Access controls: Access to personal information is limited to the staff and contractors who need it to perform their work. Accounts are protected by unique credentials, and we use strong passwords and multi-factor authentication where available.

Payment security: We do not store full payment card numbers on our systems. Payments are processed by PCI-compliant third-party payment processors that handle card data directly.

Data retention: We keep personal information only as long as needed for the purposes described in this policy or as required by law, and we remove information that is no longer needed.

No guarantee: While we work to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security. You can help protect your own information by using a strong, unique password for any account you create with us and by notifying us promptly if you believe your information has been compromised.

In the event of a breach: If we become aware of a security incident affecting your personal information, we will notify you and any applicable authorities as required by Florida law and other applicable regulations.

Your Rights

You have the following rights with respect to your personal information. To exercise any of them, contact us using the information below.

Access: You have the right to request a copy of the personal information we hold about you.

Correction: You have the right to request that we correct any inaccuracies in your personal information.

Deletion: You have the right to request that we delete your personal information.

Objection: You have the right to object to the processing of your personal information.

Children's Privacy

Our services are directed to parents and guardians. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent.

If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Schoolhouse In The Woods, LLC 

Phone/Text: (386) 624-5490 

Email: [email protected]